Get in Touch With Us
Got a question about a specific casino not on Gamstop, spotted something on the site that needs updating, or want to suggest a brand for us to look at? This page covers how to reach the Non Gamstop Casinos team and what we can help with.
How to Get in Touch
Email is the best way to contact us. Send your message to [email protected] and a member of the team will read it personally. We aim to reply within two working days, though this can stretch a little during busier periods.
To help us answer quickly, tell us upfront what your message relates to — for example, a specific brand from our rankings, a query about how we rate casinos not on Gamstop, or feedback on the site itself.
What We Can Help With
- Questions about specific casinos — If you want more detail on how a brand featured on our list of trusted non Gamstop casinos compares on payments, games or bonus terms, ask and we'll point you to what we know.
- Corrections — Bonus terms, welcome offers and game libraries at casinos not on Gamstop change regularly. If something we've published looks out of date, let us know and we'll review it.
- Content suggestions — If there's a topic around gambling sites not on Gamstop, betting sites not on Gamstop, or payment methods you'd like us to cover in more depth, we're open to hearing it.
- Ranking and rating queries — If you'd like to understand more about how we assess and rank the casinos listed on this site, we're happy to explain our approach in more detail.
- General site feedback — Anything unclear, broken, or confusing on the site is worth flagging.
What This Page Is Not For
We're an independent information and comparison resource — we don't operate any casino, hold player funds, or process withdrawals, so we can't resolve account-specific disputes, missing deposits or bonus complaints on a player's behalf. For issues with an individual account, the fastest route is the casino's own customer support team, since they hold your account details and transaction history.
If you're concerned about your own gambling, or that of someone you know, please mention this in your message. We can point you towards general information on responsible gambling and self-exclusion tools, including how self-exclusion works in relation to casinos not on Gamstop, though we always recommend speaking to a dedicated support service for personal advice.
How We Handle Your Message
Every email is read by a real person — we don't rely on automated replies as a substitute for an actual answer. Once we've reviewed your message, we'll either reply directly, ask a follow-up question if we need more detail, or point you to a page on the site that already answers what you're asking.
Where feedback leads to an update — say, a change to an offer, a rating, or a piece of factual detail — we take that seriously, since keeping information on casinos not on Gamstop current is central to what this site does.
Before You Write In
Many common questions are already answered elsewhere on the site. If you're weighing up a few brands, our page on trusted non Gamstop casinos covers how sites are rated, what to check before signing up, and how offers like welcome packages and free spins typically work. It's worth a look before reaching out, in case the answer is already there.
Whatever the reason for getting in touch, thank you for taking the time — reader feedback genuinely shapes how we keep this site accurate and useful for anyone researching gambling sites not on Gamstop.